Welcome to Flatbox.in! Simply by accessing and using this website, you agree to agree to the following terms and conditions. These terms will control your dealings with our site including browsing, buying products and using our services. Flatbox aims at offering users a smooth shopping process, and these terms allow for clear understanding of all terms and conditions for all its users. Please read them carefully because they form a legally binding agreement with you against Flatbox. If you disagree with parts of these terms, please help yourself by not using our website.
1. Acceptance of Terms
This acceptance of these Terms and Conditions; your use of Flatbox.in, browsing, or account creation of placing an order, applies to the same. We can change or amend these terms at our discretion to change us according to our practices or legalities. All updates will be posted on this page with an effective date, and continued use of this site after that point will be acceptance of the new terms. We suggest checking this page regularly as we may make changes.
2. Product Information and Pricing
Any price showing for any product on Flatbox.in website does not include applicable taxes unless mentioned otherwise. We are working to provide correct product details which are description, pictures and features. However, designs and product images are only for representation and there may be slight variations in designs arisen from differences in manufacture, lighting or screen display settings. Flatbox retains the right to make any corrections for pricing, details or the product and availability. On Omission of pricing error & stock out we may amend or Cancel your order, and will inform you accordingly offering alternatives or returning a refund
3. Order Placement and Fulfillment
Ordering from Flatbox.in is an offer to buy products under these terms. We reserve the right to accept or decline Your order for any reason including stock availability or payment problems. Once you confirm order, you will be sent an email with your purchase information. Please note that this confirmation does not confirm the product availability until order will be processed. In case an item is out of stock we will contact you to discuss substitutions, partial, or full refund. Flatbox does not suffer for any delays or cancellations caused by such factors as supply disruptions or unpredictable circumstances.
4. Payment and Security
We provide safe payment methods such as credit/debit cards, net banking, and digital wallets processed from trusted, industry-standard gateways. Through payment information submission, you approve the choice of a method and the correctness of the information entered. Flatbox does not store your payment detail; Our payment partners handle it with care. We are not liable for unauthorized transaction due to a lack of security in your credentials or payment information.
5. Shipping and Delivery
Flatbox aims to deliver your order within the estimated timeframe provided at checkout. Delivery schedules may vary depending on your location, product availability, and external factors like holidays or weather conditions. You are responsible for providing accurate shipping information. Errors in address details may lead to delays or additional costs. If your order is lost or damaged in transit, please contact us immediately, and we will coordinate with the shipping provider to resolve the issue. Flatbox is not liable for delays or damages caused by third-party couriers.
6. Returns and Refunds
We stand by the quality of our products. If you receive a defective, damaged, or incorrect item, you may request a return or exchange within 7 days of delivery, provided the product is unused and in its original packaging. To initiate a return, contact our support team with your order number and reason for return. Refunds will be issued to your original payment method within 10 business days of receiving the returned item. Shipping fees are non-refundable, and return shipping costs are your responsibility unless the return is due to our error.
7. Intellectual Property
All content on Flatbox.in, including text, images, logos, and designs, is the property of Flatbox or its licensors and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute this content without our prior written permission. Unauthorized use may result in legal consequences.
8. Limitation of Liability
Flatbox provides this website "as is" without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free access to the site. To the fullest extent permitted by law, Flatbox is not liable for any direct, indirect, or consequential damages arising from your use of the site, including loss of data or profits.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of India. Any disputes arising from your use of Flatbox.in will be subject to the exclusive jurisdiction of the courts in Mumbai, India. By using our site, you agree to submit to this jurisdiction.
10. Contact Us
For questions or concerns about these terms, please contact us at support@flatbox.in. We’re here to assist you!